Etihad Cargo Launches the Excellence Hub, the Air Cargo Industry's First Airline-Led Training Community

Etihad Cargo Launches the Excellence Hub, the Air Cargo Industry's First Airline-Led Training Community

· Etihad Cargo introduces the air cargo industry’s first logistics training community developed by an airline, delivering specialised courses and accredited certifications for professionals across the global air cargo industry

· The user-friendly training platform utilises gamification to simplify learning, alongside hosting podcasts, masterclasses, and industry-certified programmes within an accessible digital ecosystem to promote safety, compliance, and operational excellence

Abu Dhabi, U.A.E (24 June 2026): Etihad Cargo, the cargo and logistics arm of Etihad Airways, announces the launch of the Excellence Hub, the air cargo industry’s first logistics training academy by an airline.

The Etihad Cargo Excellence Hub has been established to ensure consistent operational, safety, and compliance standards across Etihad Cargo’s global partner network. Through standardised knowledge deployment, the platform protects service quality at every touchpoint, strengthens risk management, and ensures operational alignment across Etihad Cargo’s global network, safeguarding the reliability and customer trust that define the carrier's service standards.

Serving Etihad Cargo representatives and stakeholders, partners, customers, and air cargo professionals worldwide, the platform provides training designed to strengthen engagement through targeted skills development. The curriculum also covers Etihad Cargo operating standards, product and service framework, safety and compliance modules aligned with international regulations, and industry-certified programmes developed in partnership with accredited institutions.

Through a structured programme of foundation courses, podcasts, masterclasses, and executive education programmes such as a miniMBA, the Excellence Hub awards users with accredited certifications upon the successful completion of each learning path. To encourage voluntary engagement, the platform incorporates gamification features including a points-based leaderboard and LinkedIn badges that celebrate user progression. Complimentary access is extended to university students, allowing the next generation of talent to join a global community of air cargo professionals and academic partners.

The Etihad Cargo Excellence Hub also supports continuous development through AI-enabled learning, which delivers personalised feedback and real-time analytics to track performance. Its mobile-first design further ensures that this support is accessible from any location, at any time, positioning the Excellence Hub as a truly global resource for professional development across the air cargo industry.

Stanislas Brun, Chief Cargo Officer at Etihad Airways, commented, “As the first logistics training academy established by an airline, it represents a significant step forward in how we approach knowledge, capability, and service quality across our global network. By bringing together operational expertise, industry knowledge, and accredited learning pathways in one platform, the Excellence Hub will help raise capability standards across the global air cargo ecosystem.”

Dr Nadia Al Bastaki, Chief People and Corporate Affairs Officer at Etihad Airways, added, “Etihad is committed to investing in people, and the Etihad Cargo Excellence Hub is a testament to this commitment. By providing accessible learning opportunities and a platform for knowledge sharing, Etihad Cargo aims to enhance the capabilities of those entering and advancing within the air cargo industry. The Excellence Hub will facilitate professional development and enhance operational excellence, customer service, and efficiency.”

The Excellence Hub forms part of Etihad Cargo's broader commitment to safety, compliance, operational excellence, and workforce development.

-ENDS-

About Etihad Cargo: 

Etihad Cargo is the cargo and logistics arm of Etihad Airways. Since its establishment in 2004, Etihad Cargo has grown rapidly to become one of the world’s leading air cargo carriers, offering customers a diverse portfolio of products and services through an extensive global network of chartered and scheduled operations.  

Strategically based in Abu Dhabi, the carrier’s hub lies at the crossroads of the busiest trade lanes, connecting Asia, Europe, North America, Australia, and Africa, taking goods, care, and connections beyond borders. Under this platform, Etihad Cargo’s new campaign, “It’s Never Just An Address,” celebrates the meaningful stories and human connections behind every shipment. 

In addition to general cargo, Etihad Cargo’s specialised products and services include SkyStables (Equine), LiveAnimals (pets), PharmaLife (pharma and life sciences), FreshForward (perishables), SecureTech (electronics), FlightValet (automobile), AirMail, SafeGuard, and FlyCulture (vulnerables). 

The carrier is among a select few global airlines to hold all four IATA Centre of Excellence for Independent Validators (CEIV) certifications, for Pharma, Fresh, Live Animals, and Lithium Batteries, continuously achieving the highest industry standards.  

For more information, please visit: https://www.etihadcargo.com/en   

Media Contacts: 

Press contact: EtihadCargo@katchthis.com